Privacy Policy

Last Updated: February 20, 2025

1. Introduction

SoulCodex LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (the "Service").

2. Information We Collect

2.1 Personal Information

To provide the Service, we collect information from you that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information"), which may include:

  • Date of birth

  • Time of birth

  • Location of birth

  • Email address

  • Account credentials (login and password)

  • Payment information (processed securely through third-party providers)

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our Service, including:

  • Device type and settings

  • Operating system

  • IP address

  • Browser type

  • Usage patterns and preferences

  • App interaction data

3. How We Use Your Information

We use your Personal Information for some or all of the following purposes:

  • Generate personalized reports and insights

  • Create and maintain your account

  • Process payments

  • Improve and optimize our Service

  • Communicate with you about your account

  • Send updates and promotional materials (with your consent)

  • Comply with legal obligations

  • Detect and prevent fraud

4. Data Retention

We retain your Personal Information for as long as necessary to:

  • Maintain your active account

  • Generate reports you've purchased

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your account and associated data at any time.

5. Information Sharing

We do not sell your Personal Information. We may share your information with:

  • Service providers who assist in operating our Service

  • Legal authorities when required by law

  • Business partners with your explicit consent

  • Affiliated companies for business operations

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest

  • Access controls and authentication

  • Regular security assessments

  • Employee training on data protection

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your Personal Information

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

  • Lodge complaints with supervisory authorities

8. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect information from children. If we learn we have collected information from a child under 18, we will delete it.

9. International Data Transfers

We may transfer your information to countries other than your residence. We ensure appropriate safeguards are in place for such transfers.

10. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session

  • Remember your preferences

  • Analyze usage patterns

  • Improve our Service

You can control cookie settings through your browser.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

  • Email (if you've provided one)

  • Notice on our Service

  • Other reasonable methods

12. California Privacy Rights

California residents have additional rights under CCPA, including:

  • Right to know what Personal Information is collected

  • Right to know whether Personal Information is sold or disclosed

  • Right to say no to the sale of Personal Information

  • Right to access Personal Information

  • Right to data portability

  • Right to deletion

  • Right to non-discrimination for exercising rights

13. Contact Us

For privacy-related questions or to exercise your rights:

We will respond to requests within legally required timeframes.